Monthly Archives: June 2007

A little bit preoccupied

Posted on June 30, 2007 by Douglas Golden

I didn’t realize how hard it would be to post regularly.  In May, I had a whole bunch of ideas, energy, and focus.  I lost some of that energy as of late.  I have a baby on the way (our … Continue reading →

Posted in Uncategorized | Leave a comment

Process Change is Culture Change

Posted on June 4, 2007 by Douglas Golden

Processes are easy to change.  Model the current process, Identify areas for improvement, align new process with the customer expectations, and implement changes.  Easy, right?  Right. All we need now is a culture to promote this. I’m working on process … Continue reading →

Posted in Business Process Management, innovation | 1 Comment

BPMG Who?

Posted on June 1, 2007 by Douglas Golden

Terry Schurter formerly of BPMG sent out an email yesterday to BPMG members that he has resigned "under duress" from BPMG.  Hmmm.  It looks like BPMG no longer has the backing of Terry and (maybe) Steve Towers, BPMG’s most important … Continue reading →

Posted in Business Process Management | 2 Comments